RETURNS FORM
Returns no.
Invoice no.
Status
Telephone call received
Product returned
Date
Contact name
Invoice date
Rep no.
Organisation
Invoice address
Tel no
Fax no
Product Family
Product1
Product2
Product3
Product4
Product5
Product6
Product7
Product8
Product9
Product10
Product11
Product12
Product13
Product14
Product15
Product16
Product17
Product18
Product19
Product20
Platform details
Reasons for Return
Approval copy not required
Duplication of order
Ordered in error
Lost in transit
Received damaged
Wrong goods supplied
Suspected bug
Incorrect charge
Faulty goods
Not stated
Reasons why not Suitable
No current need
No forseeable need
Budget constraint at present
No forseeable budget
No time to evaluate it
Difficulty with using software (Forward to Technical)
Has a requirement for training
More information required
Doesn't meet support requirements
Not suitable
Other
Action Required
Put through for credit
Credit passed to rep
Follow-up by rep
Action taken
Credited
Product sent back to customer
Pending feedback for other department


This survey was created byKeyPoint