Information Technology Training Needs Analysis
Basic computer skills
To what extent are you aware of the following?
Not at all
Somewhat
Completely
How to switch off your computer
How to start a program
How to manipulate a window (maximise, minimise, move, and close a window)
How to contact the helpdesk
How to use your intranet
How to use your email
How to report a problem with your computer hardware or software
How to build a web page
How to search for information on the internet or your intranet
How to use Microsoft Word
How to use the advanced facilities in Microsoft Word
How to use Microsoft Excel
How to use the advanced facilities in Microsoft Excel
How to use Microsoft PowerPoint
How to use the advanced facilities in Microsoft PowerPoint
How to use Microsoft Access
How to use the advanced facilities in Microsoft Access
How to use MS FrontPage
How to change the settings on your computer
How to backup data
How to check your computer for viruses
How to create shortcuts to data and programs
The function of the right-hand mouse button
How to access other computers on your network
How to empty the Recycle Bin
How to select a printer
How to drag and drop
How to find help on your computer
Jargon
To what extent do you understand the following IT jargon?
Not at all
Somewhat
Completely
Client/Server
Internet
Email
Database
Spreadsheet
Word processor
File
Directory or folder
Zip file
Hard drive
World Wide Web
Network
Properties
Desktop
Multimedia
CD-ROM
RAM
Megabyte
Byte
Modem
MS-DOS
MS-DOS prompt
The briefcase
CPU
Domain
Dialog box
IP address
Licence
Icon
Explorer
File Manager
Font
SIMM
PCMCIA
FTP
HTTP
Mouse
Netware
NT
Plug and play (PnP)
HTML
XML
Policies
To what extent are you aware of company policies on the following?
Not at all
Somewhat
Completely
Internet usage
Email usage
Screensavers
Computer games
Freeware
Shareware
Unlicensed software
IRC usage
Customising the settings on your computer
Data protection
Privacy
Passwords
Copying software


This survey was created byKeyPoint