Skills Audit Questionnaire
Name
Division
Department
Job Family
Level
Number of years in this job
1.
Into which category does your job fit?
Editorial, Publishing
Sales, Promotion, Marketing
Contracts, Rights
Finance, Accounting services
Design, Production
Administration
Customer Services, Direct Mail
Distribution, Stock control, Warehouse
Office services
Human Resources
Other
2.
Which computer types do you use?
I don't use one
Apple Mac
IBM compatible PC
Workstation terminal
Other
3.
If you have no access to a computer, do you need it?
Yes
No
4.
How would this access help in your job?
5.
How are Information Technologies (IT) and/or computers used in your job?
Not used at all
Reference
Feed information in
Used to monitor responses
Output used in job for decision making
Partially integrated into job function
Largely inegrated into job function
Other
6.
Do you update or enter any of the following groups of data into ANY computer system? Please tick all relevant boxes.
None
Customer data
Product data
Scheduling data
Customer orders
Customer dues
Customer credits
Customer returns
Sales data
Purchasing data
Costing data
Stock data
Financial data
Marketing data
7.
What IT functions do you have availabe to help with your job? If none, go to question 9.
None
Database system
Workstation enquiries
Desktop publishing
Other workstation systems
E-mail
Workstation downloading
Executive information systems
Spreadsheet systems
Group diaries
Word processing
End user reporting tools
8.
Other IT functions available in your job:
Skills Audit Questionnaire
9.
What IT functions do you think you need in your job but do not have? If none, please tick "None", and go to question 12.
None
Workstation enquiries
Other Workstation systems
Workstation downloading
Spreadsheet system
Word processing
Database system
Desktop publishing
E-mail
Executive information systems
Group diaries
End user reporting tools
10.
Other IT functions required
11.
How could the items to the left or above help you achieve your agreed objectives?
12.
How would you describe your keyboard skills? Use one entry only.
Touch typing
Numeric pad best
One or two fingers only
13.
Do you need better keyboard skills?
Yes
No
14.
How did you learn your Workstation system? Please tick the most appropriate box.
Self taught
Taught by someone else at your desk or terminal
Formal off-job training
15.
Could you be more productive if you had more Workstation training?
Yes
No
16.
Can you use a mouse attached to your PC or Mac?
Yes
No
17.
How well do you understand a Windows or Mac environment? Please tick the relevant boxes. If you do not use a Windows or Mac environment, please tick "no knowledge", and go to question 20.
No knowledge
Able to use icons and maximise or minimise a window
Able to move from one window to another
Able to modify the appearance of the screen
Able to devise or amend own start-up routine
Able to manage files and to secure data, or open new folders/directories
Able to move between folders/directories
Able to set up new applications/printers
18.
How did you learn to use a Windows environment?
Self taught
Taught by someone else at place of work
Formal off-job training
19.
Do you need to know more about the Windows environment?
Yes
No
Skills Audit Questionnaire
21.
How well do you know your spreadsheet system? Please tick the relevant box below.
You can work on a given spreadsheet.
You can change the format of spreadsheets.
You can add and delete rows.
You can design a new spreadsheet.
You can consolidate two or more files.
You can use graphics and other "add-ons".
20.
Which spreadsheet system can you use?
None
Lotus
Excel
Microsoft
Don't know what spreadsheet is
Other
23.
What spreadsheet do you know best?
Lotus
Microsoft
Other
22.
How did you learn a spreadsheet system? Please tick the most appropriate box.
Self taught
Taught by someone else at your own place of work.
Formal off-job training.
24.
If you have none, do you need spreadsheet skills?
No
Yes
25.
If you have none, but feel you would benefit from its use, how would your spreadsheet knowledge help you in your job?
Skills Audit Questionnaire
26.
Which word processors can you use?
None
Word
Wordperfect
Other
27.
How well do you understand your word processor? Please tick the relevant boxes below.
Able to create, revise and print documents
Able to use spellchecker, mail/merge and point size.
Knowledge of complete repertoire of the package.
28.
How did you learn word processing? Please tick the most appropriate box below.
Self taught
Taught by someone else at your place of work
Formal off-job training
29.
If you don't have a word processor, do you need one? If no, answer no more questions.
Yes
No
30.
If you had a word processor, how would it help you achieve your objectives?
Thank you for your cooperation. Please return the completed form to the Personnel Department.


This survey was created byKeyPoint