PATIENTS EXPERIENCES OF TOENAIL SURGERY
We are continually trying to improve the quality of the service we provide.
To do this we need to know what you thought about your recent surgery.
We hope you are able to help us by completing this questionnaire.
The information you provide will be treated in the strictest confidence.
[TYPE THE YEAR HERE]
Please indicate which age group you are in:
21 - 35
36 - 50
51 - 65
65 - 75
Before attending the Podiatric Clinic was your toenail problem operated on by anyone else?
(Move to question 3)
(Move to question 4)
If yes, by whom?
General Surgery Dept.
Was this Service:
After your GP referred you to the Podiatric Clinic, how long did you wait to be seen?
More than 12 weeks
At the Podiatric Clinic how many toes did you have treated?
Was this on:
What did you have done?
Whole nail removed
Just sides of nail removed
Was a chemical (phenol) put on your toe to stop the nail(s) from growing back?
Were you told VERBALLY about the procedure?
If YES, were you told in a way that you could clearly understand?
Were you given any written information about the procedure?
How much pain did you have after the procedure? (please tick one box only)
How long did the pain last? (please tick only one box)
Only during the procedure
Longer than 14 days
Did you have to take any pain relief because of the pain?
If YES, what did you take?
How long did you take this medication for? (number of days)
How long did it take for your toe(s) to heal?
(please enter number of weeks)
Do you think that the post-operative information you were given was adequate?
If NO, what do you think you should have been told?
Do you feel that the post-operative care that you were given was adequate?
If NO, what care do you think you should have been offered?
Did you need to buy any more dressings once you got home?
If you did have to buy more dressings, did you experience any difficulty in finding them?
Do you think it would be better if you were given a prescription for the correct type of dressings?
Do you think it would be better if you were provided with a pack of dressings to take home with you?
Please use this space to comment further on dressings:
After your routine follow up visit, was it necessary for you to telephone or visit the Clinic again?
If yes, did you?
Have further re-dressings?
Attend your doctor for antibiotic treatment
Have the SAME PROBLEM re-operated upon
Did you think that the way the Podiatrist who dealt with you was:
How satisfied were you with the service?
Please feel free to add any comments or suggestions that you would like to make regarding the service:
Thank you for your time
Please return the completed questionnaire in the prepaid envelope provided
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