CRIME SURVEY
As a recent victim of crime, your feedback to the following survey will be helpful to us to
improve our service to you in the future.
Please tick the appropriate box(es).
1.
You contacted us via:
Phone call direct to the Police Station
Phone call using emergency call system
Visit to the Police Station
Contacting the Police in the street
Other
2.
If you visited a Police Station, how satisfied/dissatisfied were you with the speed you were dealt with?:
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
3.
If you made contact by telephone, how satisfied/dissatisfied were you with the speed your call was answered by us:
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
4
If an Officer was sent to see you
a.
How long did you have to wait:
Under 10 mins
10 - 20 mins
21 - 60 mins
Over 1 hour
Don't know
b.
How satisfied/dissatisfied were you that the police responded quickly enough to your request?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
11.
Please list below any suggestions you would like to make in order that we give a better service or
be of more assistance to victims of crime.
5.
When you reported the crime were the Police?:
Sympathetic
Helpful
Professional
6.
Overall, how satisfied/dissatisfied were you with the service we provided:
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
If not satisfied, please explain at Question 11
7.
Were you given or sent a copy of the Crime Investigation Leaflet?
Yes
No
We are keen to deliver a service which does not discriminate against people. For this reason it would be helpful if you could fill in the following questions:
8.
My ethnic origin is:
White
Black
Asian
Other
I do not wish to say
9.
My age group is:
Under 17
17 - 24
25 - 34
35 - 44
45 - 54
55 +
10.
I am:
Male
Female
Thank you for completing this survey.


This survey was created byKeyPoint