Sales Staff Questionnaire
Q1.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Q1.1.
(Store) sales staff are knowledgeable about their products.
Q1.2.
(Store) sales staff promptly service customers as they enter the store.
Q1.3.
(Store) sales staff are courteous.
Q1.4.
(Store) sales staff are well groomed.
Q1.5.
(Store) sales staff accurately present product information.
Q1.6.
(Store) sales staff are friendly and approachable.
Q1.7.
I am very satisfied with the customer service at (store).
Q2.
How long did you wait to be helped by a (store) salesperson?
0-2 minutes
3-5 minutes
6-10 minutes
11-15 minutes
more than 15 minutes
Thank you for your time


This survey was created byKeyPoint